TEMC 2011

The 2011 Tertiary Education Management Conference was held at the Gold Coast Convention and Exhibition Centre from 14-17 August 2011.

Download the Presentations and Abstracts from the 2011 TEM Conference below.

Concurrent Session A
Monday 15 August 2011
1125 – 1215

	Concurrent Session A	Downloads
1.	Don’t Worry, It Will never Happen Mr Chris Hawker, Mr Peter Molony University of Canterbury	Abstract  Presentation
2.	Hidden Energy Saving Opportunities in Tertiary Education Buildings Mr James Wewer Slattery Australia	Abstract  Presentation
3.	The Rubik’s Cube Challenge – Aligning the Colours Mr Peter Barton La Trobe University	Abstract  Presentation
4.	Thinking Beyond the Status Quo to Deal With Strategy Uncertainty Ms Maree Conway ATEM	Abstract
5.	Peter Karmel Travel Grant Report Ms Kay Hempsal
6.	Achieving Transformational Change – Big Bang? Or Incremental Progression? Mr Ian Smith La Trobe University	Abstract  Presentation
7.	From Heartbreak to Happy Endings: What to do When Your Iceberg Starts to Melt – New Ways of Thinking About and Managing Change in the Workplace Mr Simon Behenna, Ms Lucy Schulz University of South Australia	Abstract  Presentation
8.	Finding Sunken Treasure: Discovering a Key to Unlock Organisational Performance Mrs Sheryl Morgan Wintec	Abstract  Presentation

Concurrent Session B
Monday 15 August 2011
1220 – 1310

	Concurrent Session B	Downloads
1.	Maurie Pawsey Scholarship Winner
2.	Relifing Our Buildings – Creating a Sustainable 21st Century Advanced Manufacturing Facility for RMIT from an Existing Building Mr Jeff Robinson Aurecons	Abstract
3.	Maximising Value and Minimising Costs on QUT Facilities Mr Travis Gilbertson and Mr Brian Fenn Queensland University of Technology	Abstract  Presentation
4.	Collaboration and Translation – South Australian Health and Medical Research Institute Mr Mark Kelly Woods Bagot	Abstract
5.	Positioning to Prosper Mr Nick Bruse Thinc Beyond	Abstract  Presentation
6.	Opportunity in Adversity: Building Internal Capability Dr. Faye Lambert, Ms Jodie Burgess Monash College	Abstract  Presentation
7.	What can customer relationship management theory teach us about student administration? A case study of automating standard processes. Mr Mark Hopps Ms Nicole Waker The University of Adelaide	Abstract
8.	Taking a Chance on Random Ideas Ms Madeleine King The University of Western Australia	Abstract

Concurrent Session C
Monday 15 August 2011
1415 – 1500

	Concurrent Session C	Downloads
1.	Peter Chubb Career Development Awards Doing it Ourselves Ms Deborah Young Christchurch Polytechnic Institute of Technology	Abstract  Presentation
2.	Ideas for Universities: Encouraging Innovation Within the Higher Education Sector Ms Carol Harding Australian Innovation Research Centre, University of Tasmania	Abstract  Presentation
3.	The Evolution of Research Facilities James Edwards Hames Shanley	Abstract  Presentation
4.	UWS Climate Change Research Facility: a Case Study on Re-Lifing Mr Mark Van Den Enden, Mr Dino Di Paolo Suters	Abstract
5.	Trigeneration and Tertiary Institution Carbon Neutrality Nick Bamford AECOM	Abstract  Presentation
6.	RMIT Customer Service Delivery Improvements: Induction, Training and a Shared Service Model Mrs Terrie Healy, Mrs Melinda Munday RMIT University	Abstract  Presentation
7.	Empowerment to Engagement – a Journey Ms Wendy Chambers, Mr Stephen Rothman University of Auckland	Abstract
8.	Get Out of the Rut: Finding Opportunities in Routine Ms Robyn Causley University of Western Sydney	Abstract  Presentation

Concurrent Session D
Tuesday 16 August 2011
1050-1140

	Concurrent Session D	Downloads
1.
2.	A Quality Practice in Policy Compliance: the Dream and the Reality Ms Lyn Marks, Ms Naomi Yellowlees Curtin University	Abstract  Presentation
3.	TAFE: Skills Reform – the Waves of Change Ms Jeanette Roxburgh RMIT University	Abstract
4.	Rethinking Education: Urban Spaces for Engagement Ms Meaghan Dwyer John Wardle Architects	Abstract
5.	Discovery Rise – Plotting the Future for James Cook University Townsville Ms Caroline Stalker, Mr Alan Carpenter Architectus, James Cook University	Abstract  Presentation
6.	Creating An Interface Between Faculties And Facilities: A Case Study Mr Gary Rasmussen, Ms Kerrie Bianchi	Abstract
7.	Change: Reflections Back and Forward Mr Trevor Gerdsen University of Newcastle	Abstract  Presentation
8.	Managing Up: “With Great Power Comes Great Responsibility” (Spiderman) Mrs Lauren Marsh, Ms Lyndal McCulloch University of Western Sydney	Abstract  Presentation

Concurrent Session E
Tuesday 16 August 2011
1145 – 1235

	Concurrent Session E	Downloads
1.	TEFMA International Panel	Presentation
2.	Legal Update – Procurement and Tendering in the University Sector Mr Scott Alden DLA Phillips Fox	Abstract
3.	Reassessing Scholarship: Implications for Reward and Recognition of Academic Staff Dr Kylie Smith, Prof Patrick Crookes University of Wollongong	Abstract
4.	Are You Being Served?: a journey to provide student-centric seamless service in a multi-campus environment Ms Jenny Purcell ATEM	Abstract  Presentation
5.	Case Study: Impact of a Major Change Initiative on a Team of Change-Agents Mrs Rebecca Crosbie, Ms Janice Burmaz Curtin University	Abstract  Presentation
6.	Leadership Lessons Learned from the ‘Winds of Change’ … Yasi, a Case Study Ms Hilary Langford Oliver & Langford Organizational Consultants	Abstract  Presentation
7.	Developing Resilience: Exploring the Influences of Self Efficacy and the Psychological Contract on Enhancing a Positive Perception of Change Ms Barbara May University of Auckland	Abstract
8.	“Here’s Your Desk – Off You Go”: a Case Study in Induction of Professional Staff Mr Mark Hatwell, Ms Cathryn Bunney ATEM, Monash University	Abstract  Presentation

Concurrent Session F
Wednesday 17 August 2011
1030 – 1120

	Concurrent Session F	Downloads
1.	Spaces to Learn in: the Challenge of Learning Space Design to Vocational Education Dr Helen Anderson Manukau Institute of Technology	Abstract  Presentation
2.	From Vision to Reality – The Melbourne Brain Centre – The Project Mangers Perspective Mr Alan Findlater DCWC	Abstract
3.	Special Consideration – Three Years on from Centralisation Ms Rosemary Marshall RMIT University	Abstract
4.	The Emergence of the “Blended Professional” Within the ˜Academic Heartland” Mrs Mary Street University of Wollongong	Abstract
5.	Life Cycle Cost Analysis – Beyond Backlog Mr Sam Ragusa Ragusa Asset Management	Abstract
6.	Distributed Leadership: Working Together to Ride the Waves: the Self Enabling Reflective Tool (Asert). Professor Sandra Jones Dr Marina Harvey, Associate Professor Geraldine Lefoe, Dr Annette Schneider, Dr Kevin Ryland RMIT, Macquarie University, University of Wollongong, Australian Catholic University	Abstract
7.	The Changing Nature of Higher Education in Singapore Ms Vicki Drewe, Daniel Lim University of Newcastle	Abstract
8.	Cake, bears, & singing – or keeping professional staff morale positive in challenging work environments – one manager’s reflections. Aileen Alexander ATEM	Abstract

Concurrent Session G
Wednesday 17 August 2011
1125 – 1210

	Concurrent Session G	Downloads
1.
2.	Lost in the Noise: the Rising Tide of Digital Information and How to Manage It Mr Jason Lodge Griffith University	Abstract
3.	The Learning Environment Challenge Ms Ruth Wilson Architectus	Abstract
4.	Developing a Culture of Quality and Co-Operation:  Strategies for Competitive Grants Development Mr Mark Berlage University of Technology Sydney	Abstract
5.	Does organisational culture matter while downsizing? A study of publicly-funded Australian universities Santosh Banadahally Manjegowda Independent Management Researcher & Consultant	Abstract
6.	Professional Staff Carve Out a New Space Ms Judy Szekeres University of South Australia	Abstract
7.	Left Side + Right Side Mr Neil Appleton Lyons	Abstract
8.	Milestones: an Integrated Approach to Managing Reseach Candidature Mr Mark Engelmann The University of Queensland Graduate School	Abstract

Concurrent Session H
Wednesday 17 August 2011
1345 – 1430

	Concurrent Session H	Downloads
1.	Pecha Kucha
2.	An Integrated Approach to Energy Management Dennis Frost, Adam Connell James Cook University	Abstract  Presentation
3.	Reinventing the Academic Workplace Mr Chris Alcock, Ms Fiona Duggan TEFMA Business Partner	Abstract
4.	Ensuring Teaching Spaces Support Academic Delivery Mr Terry Roche, Mr David Reanney University of Melbourne	Abstract
5.	Student complaints about public universities to parliamentary ombudsmen in Australia: recent trends and future directions Ms Patty Kamvounias The University of Sydney	Abstract
6.	Strategic Management in a Crisis Professor Sue McKnight University of Canterbury	Abstract
7.	Managing Change with Individual Student Study Plans: a Case Study from the Faculties of Science, UWA Dr Jane Hallos, Ms Katherine Williams, Ms Jenny Gamble University of Western Australia	Abstract
8.	Striving for Consistency Across the University in Managing Academic Misconduct to Protect the Standards of Griffith Awards and its Students’ Achievements Ms Jennifer Martin, Ms Karen van Haeringen Griffith University	Abstract